How do I cancel and order?

How do I cancel and order?

At Rumble Tuff, we ship our products as soon as possible. All orders are shipped within 2 business days, but some may ship sooner. We cannot guarantee that we will be able to cancel your order once it has been placed.

If you place your order during business hours, 9 am-5 pm, MST, please call us as soon as possible at 801-609-8168 and we will do our best to accommodate you. If your order was placed after business hours, please send us an EMAIL or a voice mail, 801-609-8168, requesting a cancellation of your order.

If your order has already been shipped, we apologize for any inconvenience. You may return the unopened item(s) for a full refund, however, you will be responsible for return shipping costs.

If the product has been opened and can be returned according to the RETURN POLICY, you could also be responsible for a 15% re-processing fee for the item.

Unopened items returned within 30 days will not be subject to return fees.

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      Due to the personal nature of some of our products, some items can not be returned. There are exceptions so please see our Return Policy HERE. To return an order, please email our Customer Service, HERE or call us 801-609-8168. Please provide your ...
    • What if my order is incomplete?

      Did something get left out of your order? First, please accept our apologies for any inconvenience this might have caused you. We want to make it right! You can call us at 801-609-8168 or toll free at 1-855-228-8388 and let us know what we forgot. ...
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      A tracking number is generated with the shipping label. When the order is shipped, that tracking number will be sent to the email, provided when the order was placed. You can also call us at: 801-609-8168 or email us HERE and we can provide you with ...
    • When will I receive my order?

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