How do I Troubleshoot Battery and Power Issues?
In order to provide milk for your baby, we know it’s vital for your pump to work properly and consistently. Thankfully, with Rumble Tuff pumps, often the solutions to power or battery issues are simple.
1. Check to make sure the outlet you are plugged into is working
- Try using a different item, like a hair dryer, to plug into the outlet you are using.
- Try using a different outlet entirely.
2. Check the power adapter is properly connected
- Try disconnecting and reconnecting the adapter.
- Make sure the power adapter port free of any foreign objects.
3. If you have questions, please call 801-609-8168 or toll free at 1-855-228-8388 and one of our lactation trained Customer Service Representatives will assist you.
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Is the Collection Kit damaged?
Carefully examine the entire kit for damage. Chips, cracks, punctures or tears can cause a leak even if they are hardly visible. If parts are damaged in any way they need to be replaced.
Is the Collection Kit completely dry?
Moisture can reduce suction. Double check to see if your kit is absolutely dry before your pumping session. Remember, tubing should never be submerged in water! Click HERE for proper first-time cleaning instructions.
Is the Diaphragm assembled correctly?
The diaphragm needs to be securely inserted onto the top of the breast shield body. Make sure you press it down gently, firmly and evenly all the way around before you put the cap in place. Click HERE to watch a quick video
Is your flange the right size?
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