What if I don't have a credit card?
If you do not have a credit card, we can process your order with a money order or cashier's check.
In order to use these payment methods, please call and place your order at 801-609-8168 or toll fee at 1-855-228-8388.
Your order will be shipped once payment has been received.
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What credit card can I use?
We accept Visa, MasterCard, and American Express cards. Please note that we do not accept internationally issued credit cards. Credit cards are processed when you place your order. Unfortunately, we do not accept C.O.D. orders.
How is my refund issued?
Refunds are issued back to the credit card used to pay for the order. If you ordered by phone and did not use a credit card, please call our office at 801-609-8168 or toll free at 1-855-228-8388 for assistance. Please keep in mind shipping and ...
Experiencing uneven suction?
While uneven suction can occur with a breast pump, it should not be possible for your motor to create different suction on each side. If this seems to be occurring, it is likely a problem with a component part or the assembly of parts. Click HERE to ...
Experiencing low or loss of suction?
If you’re experiencing low suction, no suction, or lower suction than usual with your breast pump, there may be something wrong with parts, which can easily be fixed, or the pump itself. Click HERE to watch a short video on low or loss of suction. ...
May I return an item I received as a gift?
Due to the personal nature of some of our products, some items can not be returned. There are exceptions, so please see our Return Policy HERE. In order to make a return, you must provide a copy of the receipt. We cannot accept a return without it. ...